Appointments at KEP (Citizens’ Advice Centre) through new platform – guidelines in English

Visits at the KEP are only possible by appointments  due to the pandemic.

Since Wednesday a new platform has been open for booking appointments at the KEP (the Citizens’ Advice Centres ) and concerns all the services provided by the KEP:

Login is only possible with Taxisnet codes.



STEPS 1 – 6:

KEP step 1-3



Steps 5-6

KEP Step 5- 6






Step 7:

Fill in your details

Fields marked with an asterisk (*) are required.

Όνομα*  (Name)

Επίθετο* (Last name)


Τηλέφωνο Επικοινωνίας (Contact number – phone)

Though optional, it is strongly recommended that you fill in a phone number.

Then click Υποβολή  (Submission) at the bottom.

You will receive the confirmation message via email.
You can choose the “Print Details” option that appears after “Submit”, which  is proof of your attendance at the KEP.




I'm Austrian living in Tavronitis, love nature, music, good books, sunsets, the sea, travelling, socializing and more. I came to Crete as a student in the early 70s, exploring the west and southwest of the island with friends by motorbike. When you are young everything is important and, there are lots of things to do...I did. Job, family,children, travelling the world. But I never lost my love for Crete for a minute. And seven years ago I ended up in this convenient corner of Crete, not only for holidays, but to stay and haven't regretted it for a minute.